Privacy Policy
Last updated: January 1, 2025
OneCall Home Service (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. This is a general template and should be reviewed by legal counsel before launch.
1. Information we collect
When you request a quote, contact us, or apply to join our network, we collect the information you provide — such as your name, phone number, email address, service address or zip code, and details about the service you need. We may also collect basic technical information (like device and usage data) automatically when you use our website.
2. How we use your information
We use your information to send the right professional from our team, to communicate about your request, to improve our services, and to comply with legal obligations. We do not sell your personal information.
3. Sharing with our team
To take care of your request, we share relevant details with the professional from our team assigned to your job. They are expected to use your information solely to perform the requested service.
4. Cookies and analytics
We may use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.
5. Data security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your choices
You may opt out of marketing communications at any time. To request access to, correction of, or deletion of your personal information, contact us using the details below.
7. Contact us
Questions about this policy? Email avery@onecallhomeservice.net or call 704-880-2118.