Terms of Service

By accessing or using the OneCall Home Service website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site.

OneCall Home Service provides home services to homeowners through our team of trusted professionals. Some services may be performed on our behalf by vetted, insured independent professionals in our network. In all cases, we stand behind the work and serve as your single point of contact.

Submitting a request does not create a binding agreement for services. Pricing, scheduling, and scope are confirmed before work begins. Quotes are estimates and may be adjusted based on the actual scope of work.

We take reasonable steps to vet the professionals in our network, including background and insurance checks. However, professionals are independent contractors responsible for their own work. We encourage you to communicate expectations clearly before any work begins.

Payment terms are presented at the time of booking. You agree to pay for services requested and rendered in accordance with the confirmed quote.

To the fullest extent permitted by law, OneCall Home Service is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or the services provided by third-party professionals.

We may update these Terms from time to time. Continued use of the site after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms? Email avery@onecallhomeservice.net or call 704-880-2118.